Check-in time: Rooms are ready from 3.00pm (unless by special arrangement) and last check-in by 9.00pm when Reception closes (unless by special arrangement)

Check-out time: 10.30am (unless otherwise stated)

Ease of access for all: wheelchair and pushchair ramp into hotel; & all public facilities on the ground floor

Children & babies welcome: Z-beds, cots & high chairs available

Room service: subject to nominal charge.

Direct-dial telephone in rooms: & public pay phone

Free WIFI internet: secure codes – in all public areas

Morning wake-up calls & newspapers on request

Fax and photocopying: subject to nominal charge

Drying room for outdoor equipment & clothing/shoes

Iron/board supplied: laundry & dry-cleaning arranged

Free Porthmadog guide & visitor information leaflets

Safe deposit box: by arrangement with Reception

Taxi services or car hire organised.

On arrival, Reception will provide guests a Welcome Room Card, detailing key information such as food service times. Each room also has a comprehensive Information Folder.