Guest information

Guest Information & Hotel Facilities/Services

  • Check-in time: Rooms are ready from 3.00pm (unless by special arrangement) and last check-in by 9.00pm when Reception closes (unless by special arrangement)
  • Check-out time: 10.30am (unless otherwise stated)
  • Ease of access for all: wheelchair and pushchair ramp into hotel; & all public facilities on the ground floor
  • Children & babies welcome: Z-beds, cots & high chairs available
  • Room service: subject to nominal charge.
  • Direct-dial telephone in rooms: & public pay phone
  • Free WIFI internet: secure codes – in all public areas
  • Morning wake-up calls & newspapers on request
  • Fax and photocopying: subject to nominal charge
  • Drying room for outdoor equipment & clothing/shoes
  • Iron/board supplied: laundry & dry-cleaning arranged
  • Free Porthmadog guide & visitor information leaflets
  • Safe deposit box: by arrangement with Reception
  • Taxi services or car hire organised.

On arrival, Reception will provide guests a Welcome Room Card, detailing key information such as food service times. Each room also has a comprehensive Information Folder.